Grooming

Here at Seven Oaks Pet Hospital, we truly believe in the importance of proper pet grooming for happy, healthy, beautiful animals. We value grooming as more than just an aesthetic service; grooming ensures optimal health for the pets that we consider as family.

We are currently between groomers and expect to have a new groomer soon.

 

Click here to download our Grooming Agreement >

 

Your Pet’s First Grooming Experience

If your puppy is about to enjoy his first grooming experience, we will start only with the basics to help him or her acclimate to the grooming environment and learn the new routine of bathing, fluffing, and clipping. All first grooms include a sanitary trim, trimming of the eye hair, feet, face, and nails, plus ear cleaning and a bath. During each subsequent visit we will add additional services into your puppy’s grooming routine to minimize stress and establish a positive grooming association.

 

Unexpected Issues

If your pet’s groomer discovers an issue like fleas or matting during the grooming process, we will work with the situation to removal all health hazards and keep your pet as comfortable as possible. It’s important to note that matted coats can strangle the pet’s skin, trap moisture and urine near the skin, cause severe skin irritations, and become difficult or impossible to remove without shaving. Regular grooming appointments can prevent such problems from ever occurring.

 

Ill or Senior Pets

If your pet is ill or older, we will work carefully throughout the grooming procedure to eliminate all possible stress. If a pre-existing condition is aggravated or exposed, we will handle the medical problems professionally and immediately contact you if any veterinary attention is needed.

Throughout your pet’s grooming experience, the groomers at Seven Oaks Pet Hospital combine their passion for animals with their genuine desire to support your pet’s health and wellbeing in every way possible.

 

Click here to download our Grooming Agreement >

 

You can also fill out our grooming agreement online and receive a copy in your email:

 

Seven Oaks Pet Hospital Grooming Agreement

Current Vaccinations: By signing this agreement, owners verify their pets are current on the following vaccinations:

  1. Rabies Vaccination: cats and dogs
  2. DHLPP: dogs only
  3. Bordetella (given within the previous 6 months): dogs only
  4. Feline Distemper Vaccine: cats only

Seven Oaks Pet Hospital reserves the right to deny grooming services of any dog or cat not up-to-date on the above vaccinations. All vaccines must be given by a licensed veterinarian, and proof of vaccinations shall be provided to Seven Oaks Pet Hospital upon request.

Fleas and Ticks: If you suspect your pet has fleas or ticks, prompt and thorough action on your part will be needed. Flea infestations can lead to tapeworm and other health problems. If fleas are found during the grooming process on your pet, Seven Oaks Pet Hospital will give your pet an oral flea tablet called Capstar for an additional charge of $17.00 – 18.00. The Capstar tablet will kill the fleas on your pet as well as keeping our facility flea free. Ticks found will be removed and an additional charge may be applied. Please remember that parasites are a health hazard to your pet as well as to humans. We will alert you to the presence of fleas and ticks as they can quickly invade your home, making eradication difficult.

Aggressive or Dangerous Dogs or Cats: Owners must inform Seven Oaks Pet Hospital if your pet bites, has bitten, is aggressive to people and other pets or does not like certain grooming procedures. Seven Oaks Pet Hospital reserves the right to refuse or stop services for your pet at any time before or during the grooming process. If your pet should bite, the owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income and equipment damage. Please keep in mind that an animal bite can be a serious injury. We take all precautions to ensure the safety of your pet as well as the safety of our staff.

Mat Removal: Pets with matted coats need extra attention during their grooming session. Mats left in a pet’s coat only grow tighter, and can strangle the pet’s skin and cause your pet a lot of discomfort. Mats can be very difficult to remove, and may require your pet to be shaved. When necessary, removing a heavily matted coat could include the risk of nicks, cuts, or abrasions due to folds of skin or small skin growths that become trapped in the matted fur. Heavy matting can also trap moisture and urine near the skin allowing mold, fungus or bacteria to grow, causing severe skin irritations that existed prior to the grooming process. Moist skin and matted fur can also attract maggots which can cause severe skin inflammation and infection. After effects of the mat removal process can include itchiness to the skin, skin redness, self inflicted skin irritations or abrasions and failure of the hair to re-grow. Shaved pets can also be prone to sunburn and should be kept out of the sun until the hairs grows back to a sufficient length to protect the skin. Prevention is the best defense against matting by scheduling regular grooming appointments to keep your pet’s hair coat clean, mat free and healthy. If any mats are found on the pet, automatic increase to FULL SERVICE will be charged.

Health, Medical Problems and Senior Pets: Grooming procedures can sometimes be stressful, especially for a senior or ill pet. This stress can expose hidden or pre-existing problems or aggravate a current problem during or after grooming. The presence of an overgrown coat or severe matting can mask skin disorders, such as infection and/or hot spots. We will call you should the groomer feel that your dog’s coat or skin problem requires additional treatment from the veterinarian. Seven Oaks Pet Hospital will make every effort to make sure the grooming experience is as relaxing as possible and will watch for any signs of stress. If at any time, your pet should need immediate Veterinary attention, we will do our best to contact you (the owner).

Your Pet’s First Grooming: The first grooming experience for a puppy requires patience and understanding. Puppies should begin their first grooming experience after receiving their last set of vaccinations and given the OK from your veterinarian. Seven Oaks Pet Hospital will try to make your pet’s first grooming a great experience. The puppy’s first grooming visit will be a small amount of grooming. This will allow your puppy to get used to the sounds of the clippers and the routine of bathing, fluffing and clipping. Typically the first groom will include a sanitary trim, eye hair trimming, trimming of the feet and face, nail trim, ear cleaning and a bath. Anal gland expression is available upon request. We usually will not perform a whole body grooming on the first visit. Gradually adding steps to the grooming process on a regular basis will help to minimize any stress and help to make the grooming process a very positive experience. Owners can help their puppies by regularly massaging their feet, looking into their ears as well as brushing and combing their coats.

Accidents: There is always the possibility an accident could occur. Grooming equipment is sharp and even though we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches and razor burn. In most cases this can occur when a pet is wiggling or moving or if the hair coat is excessively dirty or matted. If veterinary care is needed we will advise you of the best course of action.

Muzzles: Seven Oaks Pet Hospital reserves the right to cloth muzzle your cat or dog if your pet becomes aggressive or poses a threat to our staff. We assure you that these cloth muzzles are safe and do not restrict the flow of air or oxygen to your pet. In some cases, it may be necessary to apply a cloth muzzle to bathe your pet. This procedure will only be used if the situation requires it. We assure you that these mask-like muzzles are perfectly safe.

Medications and Tranquilizers: Your veterinarian may suggest a stress reducing tranquilizer be given prior to grooming or bathing. We suggest that all medications be given at home, prior to bringing your pet to Seven Oaks Pet Hospital. Seven Oaks Pet Hospital will administer tranquilizers to your pet with prior authorization from the pet owner and veterinarian.

No Shows and Cancellations: Kindly give us a minimum of 24 hours notice if you are unable to keep your appointment. We understand that sometimes there are situations where you cannot keep your appointment and we will work with you, but not on a continual basis.

Hours of Operation: Seven Oaks Pet Hospital lobby is open Monday, Tuesday, Thursday and Friday from 8am until 6pm. We are open extended hours Wednesday from 8am until 8pm. Saturday we are open from 9 am until 2 pm, and closed Sunday. We offer grooming services Tuesday, Thursday and Saturday. If there are specific grooming instructions for the groomer, we ask that you arrive at a time when the groomer is present so that we get all your specific grooming requests correct. Our business office can set up that time when a reservation for grooming services is made.

Hold Harmless Agreement: By signing this contract, you agree to hold Seven Oaks Pet Hospital, its owners, operators, employees, and managers, harmless for any damages or claims arising from any condition of the undersigned pet, either known or unknown to Seven Oaks Pet Hospital. It is also further understood and agreed the terms of this agreement can change at any time, without notice, and will overwrite any and all prior signed contract or releases.

I have read and agree to the policies of Seven Oaks Pet Hospital for my pet(s). A copy is available upon request for your records. A copy of this online form will be sent to the email address you provide.

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